FREE PDF HIGH-QUALITY CPHQ - CERTIFIED PROFESSIONAL IN HEALTHCARE QUALITY EXAMINATION EXAM VCE FORMAT

Free PDF High-quality CPHQ - Certified Professional in Healthcare Quality Examination Exam Vce Format

Free PDF High-quality CPHQ - Certified Professional in Healthcare Quality Examination Exam Vce Format

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Tags: CPHQ Exam Vce Format, CPHQ Test Vce, Exam CPHQ Syllabus, Actual CPHQ Tests, CPHQ Visual Cert Test

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NAHQ CPHQ Exam consists of 150 multiple-choice questions that are designed to test the candidate's knowledge, skills, and abilities in healthcare quality management. CPHQ exam is administered in a computer-based format and is available worldwide. Candidates have four hours to complete the exam, and the passing score is 105 out of 150.

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100% Pass Quiz 2025 NAHQ Trustable CPHQ: Certified Professional in Healthcare Quality Examination Exam Vce Format

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q205-Q210):

NEW QUESTION # 205
A team adopted a solution to a recent problem of not having the correct supplies at the start of a procedure. A new workflow has been in place for two weeks. This morning, a physician complained that the setup is still missing key supplies, despite the new workflow. Which phase of the Plan-Do-Study-Act (PDSA) model should the team revisit?

  • A. Do
  • B. Act
  • C. Plan
  • D. Study

Answer: D

Explanation:
The Plan-Do-Study-Act (PDSA) cycle is a systematic series of steps for gaining valuable learning and knowledge for the continual improvement of a product or process. The four stages are:
* Plan: Identify an opportunity for improvement and plan a change.
* Do: Implement the change on a small scale.
* Study: Use data to analyze the results of the change and determine whether it made a difference.
* Act: If the change was successful, implement it on a wider scale and continuously assess your results. If the change did not work, begin the cycle again.
In the scenario provided, the team has implemented a new workflow to ensure the correct supplies are available at the start of a procedure. Despite this, a physician reports that key supplies are still missing. This indicates that the change may not have achieved the desired outcome.
The appropriate phase to revisit in this situation is the Study phase. During the Study phase, the team should analyze data and feedback to assess the effectiveness of the implemented change. This involves collecting information on the new workflow's performance, identifying any discrepancies or failures, and understanding why the desired outcome was not achieved. By thoroughly studying the results, the team can gain insights into the shortcomings of the current plan and make informed decisions on necessary adjustments.
Skipping or inadequately performing the Study phase can lead to the continuation of ineffective processes and prevent the realization of improvement goals. Therefore, revisiting the Study phase is crucial to determine the root causes of the ongoing issue and to inform subsequent actions for improvement.
References:
* Minnesota Department of Health - "PDSA: Plan-Do-Study-Act"
health.state.mn.us
* Agency for Healthcare Research and Quality - "Plan-Do-Study-Act (PDSA) Cycle"


NEW QUESTION # 206
A goal of measurement is to collect valid and reliable data that reflects

  • A. actual performance.
  • B. targeted performance.
  • C. potential performance
  • D. desired performance.

Answer: A


NEW QUESTION # 207
There are many different control charts. However, it its initial efforts, the average facility can manage with only four.
Which of the following is/are NOT out of those?

  • A. Pie chart
  • B. Individual values and moving range chart
  • C. X-bar and S chart
  • D. U-chart

Answer: A


NEW QUESTION # 208
Leadership at a facility reviewed and revised business process activities following staff layoffs. The activities were carefully planned, communicated, and implemented according to the plan. One year later, the business is stable but staff morale is very low. Based on the concepts of change theory, this is most likely due to:

  • A. Late adopters who are resistant to change
  • B. The revision of business processes
  • C. Leadership who were not immersed in the change process
  • D. A failure to address the needs of the staff who were retained

Answer: D

Explanation:
Detailed Explanation:
Change theory emphasizes addressing the emotional and practical needs of staff affected by change. Low morale likely reflects a lack of support and engagement with remaining staff.
Option D: A failure to address the needs of the staff who were retained Ignoring the concerns of retained staff can lead to disengagement and low morale, even if the process changes were well-planned.
References:
CPHQ study materials on change management suggest that addressing retained staff needs is essential for successful, morale-sustaining organizational transitions.


NEW QUESTION # 209
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well
as patients' satisfaction with care. In formulations that stress the technical aspects of care, however outcome typically
refers to:

  • A. Appropriate and potentially harmless care
  • B. Special set of clinical activities
  • C. Health status-related indicators such as whether the pain subsided
  • D. Desired results

Answer: C


NEW QUESTION # 210
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